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Customer Service
At ATA CRM Solutions, it's our goal to provide our customers with the best customer service available today.
ATA CRM Solutions, we have a dedicated customer support team in place to provide the best service available to solve your CRM questions and issues which may arise.
ATA CRM Solutions has a helpdesk assigned to work directly with our CRM customers throughout the work day.
Additionally, ATA CRM Solutions provides our CRM customers with a 24/7 online ticketing system to report non-essential solutions as they arise.
Welcome To ATA CRM Solutions
Welcome to ATA CRM Solutions. Here at ATA CRM Solutions, it's our mission to fit your business with the best CRM solution that best fulfills your business' needs and objectives. While most CRM solution companies work strictly with one package, ATA CRM Solutions focuses on a variety of packages with a wide scope of features in order to best outfit your organization with the exact structure you need to best optimize leads, market, prospect, and drive sales from initial contact right through signing a contract. ATA CRM Solutions additionally acts as your service provider; providing direct support to your organization through direct telephone support and 24/7 trouble ticketing.
ATA CRM Solutions currently provides implementation and support for the following CRM Solutions:
CRM On Call
CRMonCall provides intuitive and cost-effective approaches to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
By having an unified system that stores all your leads, enables conversion into opportunities once qualified, can consolidate them to show you a sales pipeline summary, and can accumulate a history of on-going customer account activities, your business gains a distinct competitive advantage.
CLICK HERE for a more thorough look at CRM On Call.
Leadmaster
It's easy to see how leads can get lost on the long trek between lead generation and closing. Things get complicated when hundreds of leads - some hot, some cold, some lukewarm - require lead tracking all at the same time. This is when disconnects can occur in the lead management pipeline causing lost sales opportunities. You're not alone, Yankee Group estimates 40% to 80% of sales leads are lost, not followed up or otherwise mismanaged somewhere in the sales and marketing workflow.
LeadMaster Lead Management Software provides the kind of lead tracking oversight that keeps prospects in view as they proceed through the lead management / sales cycle.
LeadMaster's CRM system gives companies access to an online database where their leads from many different sources (telemarketing, web forms, trade show sign ups, direct mail) can easily be entered abd consolidated into one easily accessible online system. Because LeadMaster is a cloud computing solution, those leads can be accessed from any authorized representative, even channel partners if they're authorized, from any web enabled device 24/7.
CLICK HERE For More Information On Leadmaster CRM.
MS Dynamics CRM
Microsoft Dynamics is a line of familiar, adaptable enterprise resource planning (ERP) and customer relationship management (CRM) solutions designed to meet almost any business need and help your people make important business decisions confidently. Microsoft Dynamics works like and with familiar Microsoft software—easing adoption and reducing the risks in implementing a new solution. These solutions automate and streamline financial, business intelligence, and supply chain processes in a way that can help you drive business success.
Get the facts you need to see how Microsoft Dynamics is designed to be a management solution familiar to your people, work easily with the systems your company already has implemented, empower people and teams to be productive, and help you drive business success.
Goldmine
GoldMine Premium Edition 9.0, the latest release to the award winning GoldMine CRM Solutions product line. GoldMine Premium Edition: Gain insight, increase knowledge… achieve better results!
A Customer Relationship Management solution should provide you real-time access to your customer facing team’s processes, as well as an easy, quick view into the state of your client interactions. Static reports and analysis in the past were acceptable, but with today’s constant changing business landscape and the ever growing need for information, instant views into your data is vital for you to make those important day to day decisions. With GMPE 9.0, you can do just that!
CLICK HERE for more information on Goldmine By Front Range Solutions.
ATA CRM Solutions is proud to offer these great, cutting edge solutions, to businesses and organizations such as yours that realize the importance of accurately managing new leads from the handshake to the completion of the sale. In today's age with an increasingly tough economy, it is imperative that nothing gets missed when it comes to sales leads and opportunities. At ATA CRM Solutions, we are experts in working with organizations to design and implement the best system to meet your business needs. Contact us to discuss the solution that best fits your needs.